Over the weekend, a good friend reached out disapprovingly. I’d given her the recipe for Lasagne, which she meticulously followed to the T, but was highly disappointed with the final output.“It tasted alright but something was just…off! It’s different when you do it” she sighed in a frenzy. This got me thinking… This isn’t limited… Continue reading “I copied your recipe but it doesn’t taste the same”.
Author: ReflexionsAdmin
Perspective
Never did I ever think that out of a battery of mind-boggling and brain-teasing activities of the previous the OBT, what would really get the participants’ goat was a Jigsaw Puzzle The participants were divided into teams and simply asked to put together the puzzle. That’s it! And, much to everyone’s surprise, only 1 team… Continue reading Perspective
Can Facilitation only be used in “Training”?
A couple weeks ago, I was in Bangalore for a workshop, catching up with an old client over coffee. We were talking about the way forward, and some dire circumstances that demand attention. The usual stuff. Along the way, they mentioned about how the teams were struggling keeping up with too many (rather unproductive) meetings… Continue reading Can Facilitation only be used in “Training”?
Treasure Hunt
> Who It’s For:Our client is an American MNC and a global pioneer in the renewable energy space. This has been a 12-week long intervention with their Senior Director, India. > What I Did:Last year around this time, I’d conducted a two-part Discovery and Diagnosis for them. First day was observing the Multi-cultural team and… Continue reading Treasure Hunt
The Quiet Sparks that Light The Fire
What’s on display is a “half-day workshop/ 4 hour program” etc… what goes unnoticed are the weeks and months of work and efforts that go into making that “half day” a success. Today, let’s talk BTS. Lemme give you a sneak peek into the recently concluded “Ludofication™️” program we did for an Indian conglomerate. Here’s… Continue reading The Quiet Sparks that Light The Fire
Snakes & Ladders and Cocktails
Mixing spirits while drinking is never a good idea, they say. But it does take a mélange to create an LIIT. Potent, refreshing, and effective. Facilitation and Coaching are quite like chalk and cheese, by definition.But quite like the LIIT, the way you mix them together will determine whether you’ll wake up with a brutal… Continue reading Snakes & Ladders and Cocktails
The “Ex” I keep going back to
You know there’s sometimes this one person you somehow just can’t completely tear away from? Keep going back to them, keep finding ways to check-in, reasons to talk, or even keep tabs on them via socials? And then, you may have moved on, yet your past creeps in into your present in fleeting moments, and… Continue reading The “Ex” I keep going back to
Session that felt like swimming upstream
From a drastic last minute change in timings, to a last-minute mandate to shorten the session; today truly felt like I rose from the rubble. A day where agility, fluidity, resilience, temper, and everything in-between were dancing with defiance. I’ve said this before and I’ll say it again- back ups save you from eff ups!And… Continue reading Session that felt like swimming upstream
A Clean Sweep
Client Ask:a) to have the teams be more assertive in their interactions with customersb) work on urgency creation and rebuttalsc) handling irate customers, negotiating with them without being aggressived) empathising, yet remaining respectful and result oriented in one’s approach Since the participants (50+) were from the PAN India Credit Monitoring and Debt Recovery teams of… Continue reading A Clean Sweep
Design Thinking on Steroids
Session Synopsis “No use of PPT”“No lecturing or gyaan because this audience is too seasoned for all of this”“Make it interactive and engaging”“It should be facilitative”“Everyone must have at least 1-2 meaningful takeaways by the end of it”“It has to be application based, not at a topical or superficial level”“We would like you to use… Continue reading Design Thinking on Steroids
