Reflexions

The Quiet Sparks that Light The Fire

What’s on display is a “half-day workshop/ 4 hour program” etc… what goes unnoticed are the weeks and months of work and efforts that go into making that “half day” a success.

Today, let’s talk BTS.

Lemme give you a sneak peek into the recently concluded “Ludofication™️” program we did for an Indian conglomerate.

Here’s everything that went down behind what was seemingly a half-day program.

First things first..
the earliest meeting for this I can recall was around August’24.
Since then, over several calls, meetings, and a detailed recce and site visit, some pain areas were identified. Basis those, the following objectives were decided upon:

> Session Objective
– to bridge the gap between knowledge and application of core values of the organisation.
– orchestrate a growth mindset, supporting the organisational transition of “good to great”
– Ownership in decision-making and risk management across internal and external customers
– decoding case-studies, and navigating real world scenarios

> The Preparation: basis all the inputs and objectives, the following were prepped.

– Reflection Crest Cards:
these were 100% customised as per the session objectives. Reflection cards, as the name suggests, invite deep reflection, realisations, and (tough) conversations among teams. They’re meticulously crafted to cover a diverse spectrum of highs, lows, strengths, failures, pitfalls, scope, and more.

– Community Support Cards:
again, 100% customised for this session. Community Support Cards are action cards. They determine movement on the mat, test decisions, and challenge the players’ judgement and risk appetite. These cards include jackpots, punishments, protection, and bonuses!

– Case Studies:
Relavant industry-specific cases to fuse in insights from Ludofication gameplay, and turn them into application-based takeaways. We made 6 of em.

> Sweating the Small Stuff:
Once the skeleton structure was set, then came the knittygritties. Designing customised certificates, charting, procurement, production, session engineering, time distribution, … so on and so forth.

> Contracting:
Contracting and re-contracting with the client/ sponsor, keeping all decision-makers and stakeholders happy, taking inputs and tweaking on-the-go,bringing all on one page, setting distinct success measures and expectations, deliverables, managing emotions and anxieties of all parties involved… it’s a lot!

> The Execution and Delivery:
The easiest part.

> Post-Workshop Preps:
The most crucial aspect, and the one that determines the value-addition of your program. REPORTS. And of course a dollop of other back-end admin stuff that needs to be addressed.

Process: Ludofication ™️ – an IP and flagship of Réflexions Learning Solutions
Participants: 30+

Session objectives:
1) To bridge the gap between knowledge and application of core values of the Organisation
2) To cement a growth mindset, in keeping with the transformation journey of the Company, going from “Good to Great”
3) To have actionable takeaways and application-based insights

Here’s a breakdown of how we did it:

> Check-in + Context Setting
A quick mood-o-meter helped read the room, and then we set clear norms and expectations for the day. This got the participants really curious because entering a training room where projectors are swapped out for game-boards; and where passive listening was replaced with active participation, are somethings they’d never seen before.

> The Gameplay
A 90-minute Ludofication experience that paved the way for the rest of the intervention. This is where alliances were tested, decisions were challenged, and opinions were expressed in a safe space. Participants were asked to scribe important moments and key decisions.

> Rose-Bud-Thorn
To encapsulate findings from the tool (gameplay), we used the Rose-Bud-Thorn framework. Basis the discussions had in the teams, participants were to collate learnings by correlating with metaphors of Rose, Bud and Thorn.
Rose – Strengths | Bud – Growth areas | Thorn – Pitfalls and obstacles
The brilliant insights that emerged left the room stumped.

> CaseStudies
Industry specific case studies were hitting too close to home. They charged up the entire room and sculpted way for healthy friction and discussions that really got the room reverberating.

> The Masterstroke Closure
This session had many wins and highs for me, but the absolute one thing that I’m proud of is this stellar closure tool- a 9-block matrix.
I married 2 tools of Start-stop-continue and me-team-organisation and made it into a 9-grid format. Participants were given ample time to reflect and jot down the answers, and those doubled-up as their actionable takeaways from the intervention.
These left the room jaw-dropped, and me, on cloud nine!!

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